​​Guidelines for our business during COVID-19

This applies to all boarding, daycare and grooming.  If you would like to purchase dog treats, please call ahead and place your order. 

We are open regular hours for drop offs and pick ups.  We have listed these hours below: 

                                   Monday - Friday 8am-11am and 2pm-6pm 

                         Saturday and Sunday we are only open from 12pm-4pm 


What to bring for your pet(s): 

  • Food in a ziplock bag 
  • Treats(If you want to send any) in a ziplock bag 
  • Medication (If needed) in a ziplock bag 
  • ONLY non porous toys are allowed.  Basically no fabric or cloth toys.  Only rubber chew toys or bones so they can be easily sanitized
  • NO bedding or blankets are allowed during this time.  We have a lot of fluffy blankets for your pets to use as well as a really nice Kuranda bed. 
  • We provide stainless steel food and water bowls so you don't need to send bowls. 


What to do for drop offs and pick ups? 

  • ​When you arrive, give us a call at 270-761-6777 and let us know you are outside. Due to social distancing and our reception area being small, we will come outside to you and will be wearing a mask for your protection.  We will get your pets belongings and take them inside first, and then come back out and pick up your pet. 
  • ALL DOGS MUST HAVE ON A SNUG FITTING COLLAR AND A LEASH ATTACHED TO IT. 
  • ALL CATS MUST BE BROUGHT IN A CAT CARRIER SO WE CAN SAFELY TAKE THEM OUT OF THE CAR AND INSIDE. 
  • When you arrive to pick up your pet(s), give us a call again as before when you dropped off and we will come out and bring you your pets belongings and process your payment.  We will then come back out with your pet and help get them loaded into your vehicle. 


IF YOU HAVE ANY QUESTIONS PLEASE GIVE US A CALL AT 270-761-6777 OR

YOU CAN EMAIL US AT INFO@MURRAYPETRESORTANDSPA.COM


WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING DURING THIS TIME.